Shipping policy

 

GIVE&GO Games ("we", "us", "our") is committed to delivering your orders in a timely and efficient manner. This Shipping Policy explains our shipping procedures and policies.

1. Shipping Rates and Methods

We offer various shipping options to meet your needs. Shipping rates and delivery times will vary depending on the shipping method you select and your location. The available shipping options will be displayed at checkout.

Shipping Methods:

  • Standard Shipping: [estimated delivery time, e.g., 5-7 business days]
  • Expedited Shipping: [estimated delivery time, e.g., 2-3 business days]
  • Express Shipping: [estimated delivery time, e.g., 1-2 business days]

Shipping rates are calculated based on the weight of the order, the shipping method selected, and the destination.

2. Processing Time

All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Confirmation and Order Tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Delivery Time

Delivery times are estimates and are not guaranteed. Actual delivery time will depend on the shipping method chosen and the destination. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances.

5. Shipping Destinations

We currently ship within the USA and abroad, however shipping costs may be expensive outside the United States. If you are located outside these areas and would like to place an order, please contact us to discuss possible arrangements.

6. Customs, Duties, and Taxes

GIVE&GO Games is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

GIVE&GO Games is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

8. Incorrect Addresses

We are not responsible for shipments lost due to incorrect or incomplete addresses provided by the customer. Please ensure that your shipping address is correct before finalizing your order.

9. Returns and Exchanges

Our return and exchange policy is outlined on our website and/or shop page. Please refer to it for details on how to return items and receive refunds.

10. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

GIVE&GO Games
admin@giveandgogames.com